Payment Options

The City of Shawneetown offers a variety of convenient payment options for our residents. Simply choose the option that best suits your needs.

Online Bill Payment

We are excited to offer our water and gas customers the option to pay their bill online through our provider, PayStar.

To get started, and to link your water and gas accounts, please click the WATER button below. Have your account number handy and follow the prompts to create your account.

When you are finished with the WATER registration, please click the GAS button below. Find your account, then start the Create a User process. Be sure to provide the same email address you gave for the WATER registration. That way both accounts will be linked to the same email address.

Payment By Mail

If paying by check or money order through the mail, please send all payments with your payment coupon. To avoid late fees, please mail your payment at least five to seven business days before the due date specified on your bill.

Automatic Bank Draft

The worry-free way to pay your bill. With this service, the amount of your monthly bill is automatically deducted from your bank account and credited to your utility account. There is no set-up fee or charge associated with this method of payment. To set up Automated Bank Draft, simply download and fill out the ACH Recurring Debit Form (if available) located below and drop it off or mail it to our office, along with a voided check.

Payment Drop-Off Location

You may pay your bill in person at our office address. We accept cash, check, or money orders. To avoid longer wait times, please note that Mondays, Fridays and the first day after a holiday are normally very busy.

Payment Through Financial Institution Online Bill Pay

Many financial institutions such as major banks offer their customers the ability to pay their bills via an online bill payment service (through your bank's website). Normally, these services debit the customer's checking or savings account to pay the bill. Depending on the financial institution, they may or may not charge a fee for the service. Payments may take up to seven business days to post to the customer's account. Please consult with your bank for more information.